ViaVib / What we do
Customer Connect
Build permission-based customer relationships.
The opportunity
Turn first visits into lasting relationships
Customers join a business individually and choose which channels and details they wish to share.
Example in practice
A salon invites visitors to scan a QR code and opt in to appointment reminders and offers.
Illustrative scenario, not a customer testimonial.
Explore the tools
Features and capabilities
Discover the core workflows that this service brings together.
Customer-managed channel consent
Groups and audience management
Unsubscribe and disconnect controls
Simple by design
How it works
Invite a customer
Begin with the relevant setup and choose the settings that fit your business.
Customer chooses permissions
Review the information and permissions before continuing.
Engage with consent
Manage the outcome from your ViaVib business workspace.
Control and transparency
Your organisation controls its own configuration. Customer permissions, staff access, billing and provider requirements should be reviewed for each applicable workflow.
Works with more of ViaVib
Build a connected workflow using related services:
Explore the experience
Interactive walkthrough
Try the typical journey below. This is a guided illustration of the workflow, not a live account or transaction.
Invite a customer
Start by configuring the relevant tools for your organisation.
For genuine product screens, open the live business workspace above. We do not present invented screenshots as actual product UI.
Clear costs before activation
Pricing and billing
ViaVib uses service-specific subscriptions and, for applicable services, usage-based charges. Your actual charges depend on the modules, plan, provider and market you select.
Module subscription
Any applicable recurring price is displayed in your business admin before purchase. No unverified public rate is quoted here.
Usage and provider costs
Messaging, advertising, payment processing and other provider-backed services may have variable charges or credits.
Approval and availability
Some features require onboarding, verification, supported accounts or regulatory approval before use.
Frequently asked questions
Is this service available to every business?
Some features are in phased rollout or require subscription, supported integrations, provider approvals or regional availability.
Can I use this with other ViaVib services?
Yes. ViaVib is designed around connected modules; available integrations depend on your organisation's configuration.
How much does it cost?
Review current subscription and usage charges in your business workspace before activating a paid feature.
Can I manage this on mobile?
The service pages are designed for mobile and desktop. Individual admin workflows may vary by feature.
Build closer customer connections
Explore ViaVib and choose the services that fit your business. Feature availability and charges are confirmed during setup.
Explore business setup